Tubs4hire Reviews
Tubs4hire Customer Reviews (3)
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Tubs4hire Customer’s Q&A
Tubs4hire FAQs
About Tubs4hire.co.uk Payment Method?
Tubs4hire.co.uk requires a pre-paid deposit of £45 which is returned after a hot tub check on collection, provided there is no damage. The deposit is normally paid back by the same method it has been paid. For non-cash deposits, the time taken to reach your account depends on the bank's terms and conditions and the payment method. Any balance due must be paid before the hot tub is set up. If the hire cost is not paid in full, Tubs4hire.co.uk can remove the hot tub at their convenience. If extra cleaning is required because of mud and dirt, a cleaning charge of £25 may be deducted from the deposit.
About Tubs4hire.co.uk Popular Products and Services?
"Tubs4hire.co.uk" is a service that offers inflatable hot tubs for hire. They are known for their excellent customer service and high-quality products. Customers have praised the company for its clean and easy-to-use tubs. The company also offers a foam party package, which has been well-received by customers. The company is located in St Albans and operates during regular business hours from Monday to Friday. They have a high customer rating, with many customers leaving positive reviews about their experiences. The company is also known for its efficient and professional service. Customers have particularly appreciated the clear instructions provided for the setup and use of the hot tubs. The company also offers additional services such as extended hire and extra night options. However, some customers have mentioned that they had difficulty managing the chlorine levels in the tubs. Despite this, the overall feedback for "Tubs4hire.co.uk" is overwhelmingly positive, with many customers stating that they would recommend the service to others and use it again in the future.
About Tubs4hire.co.uk Prices and Cost?
The Tubs4hire.co.uk offers hot tub hire services. The hire period is a minimum of 3 nights and the prices start from £205. This cost depends on the specific hot tub chosen for hire. The delivery of the hot tub is free up to a distance of 10 miles from their base. For distances beyond this, additional delivery charges apply. The exact delivery charges can be checked on their delivery price table available on their website. Please note that the setup requires a clear path of at least 70cm from the front door to the desired hot tub location. The customer is also responsible for providing a hose, tap, and a power socket either outside or inside within 15 meters of where the hot tub will be situated. It's important to remember that the hot tub should not be turned off at night as the water will go cold and will need time to warm up again. The hot tubs are suitable for gardens that can take the weight of the water and have a size of at least 3x3m or 4x4m for packages with gazebos. The ground should be flat with less than a 3-degree slope and not muddy. Patios, decking, grass, and astroturf are suitable surfaces as long as they can take the weight of the water. The company has received positive reviews for their service, with customers appreciating the ease of setup and the quality of the hot tubs.
Tubs4hire.co.uk Return Policy?
Tubs4Hire has a detailed Return Policy and Shipping Policy.
Return Policy: A pre-paid deposit of £45 is required, which will be returned after a hot tub check on collection, provided there is no damage, access is available at the agreed time and date, and it has not been stolen. Deposits are normally paid back by the same method it has been paid. Any damage caused by gross misuse and not covered by the deposit will be billed accordingly – this may include a cleaning charge of £25 if applicable. If the customer does not pay for damage or a stolen hot tub willingly then Tubs4Hire will pursue for lost moneys in a small claims court and if it has to lead to this stage then they will also claim for lost hire time. If Tubs4Hire arrives to deliver your hot tub at the agreed time and no one is in to receive it then they will try to rearrange delivery subject to extra fuel and time costs. If they are too busy to redeliver then your deposit will be forfeited. It is up to the customer to be at home for delivery.
Shipping Policy: When a booking is made, a date is arranged to come and set up the hot tub. Unless arranged otherwise, Tubs4Hire will arrive at the time slot that was listed under the booking. Any balance due must be paid before they leave. Bookings are for the whole hire period and not for individual events. Tubs4Hire does not guarantee the hot tub will be ready for use for any particular event. They will need a clear path to the site where you want the hot tub set up. This should be a minimum of 70 cm with no obstructions or steps (unless agreed otherwise). The hot tub will need to be on a flat site without any sharp objects that could puncture the hot tub. It will also need to be within 6 metres of a drain otherwise they may have to empty the water in situ. The setup area should be within 30 metres from the unloading area with no more than 5 steps. At the end of the hire if their hose does not reach the drain then they will have to empty the water on the grass or patio. If these conditions cannot be met on the day then they may not be able to set up the hot tub and you will lose your deposit. A patio is the ideal location for the hot tub, but if you would like it on the grass then the grass will need to be dry and firm. Mud and dirt creates a huge problem for them and can create a large cleaning issue at the end. If they find that extra cleaning is required because of mud and dirt then again they will need to deduct £25 from the deposit.
How can I contact Tubs4hire.co.uk?
Tubs4hire.co.uk can be contacted through the following means:
- Telephone: 01727 238 997
- Email: orders@tubs4hire.co.uk
- Address: 89 Thamesdale, London Colney, Herts AL2 1TB
Please note that their opening times are 9-5 from Monday to Friday. They are also open on weekends for tub support for existing customers. However, they only cover Hertfordshire and some parts of Bedfordshire, Essex, Surrey, and London.